FREQUENTLY ASKED QUESTIONS

FAQ

  • You’re going to sweat! Wear clothes in which you can move freely and be sure to bring a water bottle. Our instructors know it's your first time and will give you a full introduction to the machine and be constantly on hand to help - let them know if you have any health conditions or injuries. First-time clients are requested to arrive 10-15 minutes before the start of the class. Please refrain from using cell phones during class. No pets or unattended children are allowed in the studio during class.

  • Our MEGAFORMER classes are 50 minutes of full body workout, guided by our highly experienced Lagree certified instructor team.

    We offer RIDE classes at both 45 mins and 60 mins.

    Our BARRE CLASSES are 50 mins.

    Our YOGA STRENGTH classes are 60 mins.

  • Yes - as a new client, you can create a new account on Mindbody by clicking ‘sign up’ on our homepage. Once you’ve created an account, you’ll be able to purchase a package or class and sign up on our class schedule.

  • Our schedule broken down by season and is usually released some weeks before our next season. We have Autumn/Winter, Christmas Schedule, Winter/Spring & Summer Schedule.

  • We do indeed - you can download it from either Google Play or Apple App Store. Search for 'The Place Stockholm', download, install, and log in. Manage your bookings, check your visit history, buy credits and more. You can also download the app by clicking HERE.

  • It is your responsibility to check with your doctor or medical professional that you are ok to exercise. Let our instructors know before hand of any injuries or requirements and they will be happy to offer modifications.

    All our workouts are perfectly safe for pregnant women however it is your responsibility to check with your doctor or medical professional that it is safe for you to exercise.

    Our workouts are designed to get you into shape so please don’t worry. Our qualified trainers are equipped to deal with all different fitness levels and abilities.

  • Socks are required at all our MEGAFORMER (and variation classes). We recommend grip socks for both safety and comfort, which are available to buy at both locations. SOCKS MUST BE WORN.

    We provide you with complimentary RIDE shoes at every class.

    Socks must be worn in all BARRE classes. (All equipment is provided).

    Socks must be worn during all YOGA STRENGTH classes. (All equipment including mats are provided).

  • Of course! We have a full service locker room for our clients, complete with showers, fresh towels, and luxurious shower and beauty products from Swedish brand, Sachajuan.

  • MEGAFORMER - There is a 5 min grace period after your class has begun to join the class. Otherwise, your spot will be given to those who may be on the waiting list. (first timers must arrive early to have an introduction on the machine prior to class beginning).

    RIDE - Strict no entry after class has begun. Due to the distraction it causes to other riders we cannot permit you to class after the door has been closed.

    BARRE - There is a 5 min grace period after your class has begun to join the class. Otherwise, your spot will be given to those who may be on the waiting list.

    YOGA STRENGTH - There is a 5 min grace period after your class has begun to join the class. Otherwise, your spot will be given to those who may be on the waiting list.

  • If a class you’d like to take is full, we highly recommend putting yourself on the waitlist. In order to do so, you must purchase credits. If you do not get a spot in the class, the class credit will be returned to your account. If a spot opens, you will be added to the class and receive an email confirmation.

    All classes have a 12 hour cancellation policy, so if you’re added to a class from the waitlist at the last minute (but more than 12 hours before the start of class), be aware the 12 hour cancellation still applies. If you no longer want a spot in the class, you will need to remove yourself from the waitlist at least 12 hours in advance of the class. If you are added to the class and fail to remove yourself in time, you will lose the class credit.

  • Drop us an email at info@theplacestockholm.se. We’re always happy to help in any way we can.

EMAIL US FOR ANY OTHER QUESTIONS